KPC Facilities Management
1. Introduction
KPC Facilities Management (“KPC,” “Company,” “we,” “our,” or “us”) values the trust placed in us by our clients, partners, and website visitors. Protecting your privacy and safeguarding your personal data is a core responsibility of our organization. This Privacy Policy outlines how we collect, use, store, share, and protect personal information when you interact with KPC Facilities Management through our website, services, communications, or business operations.
By accessing our website, submitting information, or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services or website.
2. About KPC Facilities Management
KPC Facilities Management operates in multiple service sectors, including:
- Interior design and fit-out services
- Real estate coordination and consultancy
- Villa, land, and residential property services
- Home maintenance and facility management
- Manpower supply (skilled and unskilled)
- Coordination with partner and third-party service providers
This Privacy Policy applies across all these services and interactions.
3. Information We Collect
We collect different types of information to provide efficient and reliable services.
3.1 Personal Information
Personal information includes data that can identify an individual, such as:
- Full name
- Phone number and email address
- Residential or business address
- Company name and designation
- Identification documents (where legally or contractually required)
- Payment and billing information
- Project-related details
3.2 Non-Personal Information
Non-personal information includes:
- IP address
- Browser and device type
- Website usage statistics
- Cookies and tracking data
- Time and date of website visits
This data helps us improve our website and services.
4. Methods of Information Collection
We collect information through various means, including:
- Website contact forms and inquiry forms
- Phone calls, emails, and digital communication platforms
- Service agreements, quotations, and contracts
- Meetings, site visits, and consultations
- Online cookies and analytics tools
- Partner companies involved in service delivery
5. Purpose of Information Collection
KPC Facilities Management collects information for legitimate business purposes, including:
- Responding to inquiries and service requests
- Providing interior, real estate, and manpower services
- Project planning, execution, and coordination
- Payment processing and invoicing
- Legal compliance and record keeping
- Communication regarding services and updates
- Improving customer experience and service quality
- Marketing and promotional communication (with consent)
6. Legal Basis for Processing
We process personal information based on one or more of the following legal grounds:
- User consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
7. Sharing and Disclosure of Information
KPC Facilities Management does not sell or trade personal data. However, information may be shared in limited circumstances, such as:
7.1 Partner Companies
We may share relevant information with trusted partner companies or subcontractors to complete services requested by the client (e.g., interior work, manpower supply, or real estate coordination).
7.2 Service Providers
Data may be shared with:
- Payment processors
- IT service providers
- Legal and accounting professionals
7.3 Legal Authorities
Personal information may be disclosed if required by law, regulation, court order, or government request.
8. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Restricted access to sensitive data
- Secure digital storage systems
- Password protection and encryption where applicable
- Confidentiality obligations for employees and partners
Despite these measures, no system is entirely secure, and we cannot guarantee absolute protection.
9. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website performance
- Understand user behavior
- Improve navigation and user experience
Users can manage or disable cookies through browser settings. Disabling cookies may impact some website features.
10. Third-Party Websites and Links
Our website may include links to third-party websites. KPC Facilities Management is not responsible for the privacy practices, policies, or content of third-party sites. Users are encouraged to review the privacy policies of those websites separately.
11. Data Retention
We retain personal information only as long as necessary to:
- Complete requested services
- Meet contractual obligations
- Fulfill legal or regulatory requirements
- Resolve disputes
When information is no longer required, it is securely deleted or anonymized.
12. User Rights
Subject to applicable laws, users may have the following rights:
- Access their personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Withdraw consent where processing is based on consent
- Object to certain data processing activities
Requests must be submitted through official communication channels and may require identity verification.
13. Manpower & Workforce Data
For manpower services, we may collect and process workforce-related data for operational and legal purposes. This includes identity verification, work eligibility, and compliance requirements. Such information is handled with confidentiality and shared only as required for service execution or legal compliance.
14. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If such information is identified, it will be deleted promptly.
15. International Data Transfers
Where applicable, personal information may be transferred or stored outside the user’s country, subject to appropriate safeguards and legal compliance.
16. Marketing Communication
We may send promotional messages or service updates with user consent. Users may opt out of marketing communication at any time by contacting us or using provided opt-out mechanisms.
17. Confidentiality Obligations
All employees, contractors, and partners are bound by confidentiality obligations. Access to personal data is limited to those who require it for legitimate business purposes.
18. Changes to This Privacy Policy
KPC Facilities Management reserves the right to modify this Privacy Policy at any time. Updates will be effective upon posting on our website or through official notification.
19. Governing Law
This Privacy Policy is governed by and construed in accordance with applicable local data protection and privacy laws.
20. Acceptance of This Policy
By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
21. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact: